Check-in time is after 3 P.M. Check-out time is not later than 12:00 noon. If you need to postpone the check-out time, please contact front desk to check availability. To postpone check-out time until 6 P.M. , 50% of the room rate will be charged and a full-day room rate will be charged if postponed after 6 P.M. Each guest needs to pay 500up MOP as deposit and hotel has right to confiscate it and ask more for the compensation cost differences.
Smoking is prohibited in every area inside the hotel. Once found, at least 500 MOP will be charged as cleaning fee, If hotel staff found that the situation of cigarette smells will affect the selling on the day, 2000 MOP up to 5000 MOP will be charged as compensation fee and cleaning fee. If the smoke sensor is rang and causing a power cut of the building, besides charging 3000 MOP as administration fee, will also be responsible for local law and 1500 MOP as fine.
Our windowsill is designed only for putting stuffs.It is not allowedto lay on the windowsill or to have an extra bed on the windowsill. The curtains in the room are double-layer electric curtains. If any person destroys, they must make compensation (MOP) for it. Stains and parts are damaged from 500 MOP to 1000 MOP. The holes in the curtains are punctured or torn will be charged around 3000 MOP to 5000 MOP. The compensation is depended on the situation. The maximum price of the curtains is 15000 MOP, the labor costs fees and the maintaining fees are not added yet.
All guest rooms will not be made up during accommodation, unless guest put the cleaning sign outside the door. Make up time is during 12 P.M. to 6 P.M.
Every room ONLY accept no more than 2 adults and 1 child under 12 years old. If extra guest need to accommodate in the room, 200 MOP per additional guest and 250 MOP per adding an extra bed. Above fee thereafter 50 MOP per night.
Regarding security reasons, hotel staff or security will require every entering guest to show the room key after 11 P.M.Non-registered guest or without room key will be rejected to enter the guest floor. Sorry for any inconveniences caused.
The restaurant is located at B1 and the breakfast time is 7:00 A.M. to 10:00 A.M.
When guest uses hot water in the bathroom, please to close the door to avoiding the steam to trigger the fire system.
Once the room rate or deposit be paid, the reservation will be established immediately. It is non-refundable if cancel or change the booking. All booking changes should get the permission of hotel and there may need to pay for the relevant administrative fee.
The hotel can store your luggage for free for check-in date and check-out date.
When you check in, you will need to provide the relevant Chinese or English ID for the check-in name given at the time of booking. If you change your name in advance, the hotel will charge a replacement fee of MOP $100, or you will be entitled to refuse to check-in because of different names.